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Organisation Portal Guide

Set up your Junipa Organisations portal, connect schools, and start monitoring student support across your network.

Prerequisites

  • A Junipa Organisations instance URL (e.g., yourorg.junipa.com.au)
  • Organisation admin credentials
  • At least one Junipa school instance to connect

Step 1: First Login

  1. Navigate to your organisation portal URL
  2. Sign in with your admin credentials or SSO
  3. You'll land on the Organisation Dashboard

See first login for detailed steps.

Step 2: Connect Your First School

Schools connect to your organisation through an invite code handshake:

Generate an Invite Code

  1. Go to Connected Schools in the sidebar
  2. Click Add School
  3. A unique invite code (e.g., ORG-XXXX-XXXX) will be generated
  4. Share this code with the school's Junipa administrator

School Accepts the Invitation

  1. The school admin goes to Settings > Organisation in their Junipa instance
  2. They enter the invite code
  3. A school code (e.g., SCH-XXXX-XXXX) is returned
  4. The school admin enters this back in their Junipa to complete the handshake

Once connected, student data begins syncing automatically.

See the full invite code flow documentation.

Step 3: Manage Users and Roles

Set up your organisation team:

  1. Go to Team Management
  2. Invite users by email
  3. Assign roles:
    • Org Admin — Full access to all settings and data
    • Viewer — Read-only access to reports and dashboards

Learn more about roles and permissions.

Step 4: Monitor School Health

Once schools are connected, monitor their status:

  1. Go to Connected Schools
  2. Each school shows a health indicator:
    • Healthy (green) — Responding within 3 seconds
    • Degraded (yellow) — Response time 3–10 seconds
    • Offline (red) — No response for 10+ seconds

See school health monitoring for details.

Step 5: Review Reports

Your organisation portal aggregates data from all connected schools:

Executive Overview

The executive overview dashboard shows:

  • Total students across all schools
  • Adjustment category distribution
  • Evidence collection trends
  • School-by-school comparisons

See executive overview.

Attendance Reports

View attendance data synced from connected schools.

See attendance reporting.

Audit Reports

Generate audit reports that span your entire organisation.

See audit reports.

Step 6: Configure Settings

Customise your organisation portal:

  1. Go to Settings > General to update your organisation name and logo
  2. Go to Settings > Terminology to customise labels used across the portal

See general settings and terminology settings.

Next Steps