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Signing a Document

This guide is for recipients — parents, guardians, medical professionals, or other stakeholders who have received an email asking them to sign a document electronically.

No Account Required

You do not need a Junipa account to sign a document. The entire process is completed through the secure link in your email.

Step 1: Open the Email​

You will receive an email from the school containing:

  • The name of the document that requires your signature
  • A Review Document button
  • A 4-digit security PIN
  • The expiry date for the signing link

Keep note of the PIN — you will need it in the next step.

Step 2: Verify Your Identity​

Click the Review Document button in the email. You will be taken to a secure signing page showing the school's name and branding.

Enter the 4-digit PIN from your email. The page will automatically proceed once all 4 digits are entered.

If you enter the wrong PIN:

  • You will see an error message.
  • You have 5 attempts before the PIN is locked.
  • If locked, contact the school to request a new signing link.

Step 3: Review the Document​

Once verified, you will see:

  • The document name and relevant details
  • Your name and relationship to the student
  • A document summary
  • Acknowledgement checkboxes that must be ticked before signing

Read each acknowledgement carefully and tick the required checkboxes.

Step 4: Provide Your Signature​

Choose one of two methods:

Draw Your Signature​

Select the Draw tab and use your mouse, finger, or stylus to draw your signature in the canvas area. Click Clear to start over if needed.

Type Your Signature​

Select the Type tab, enter your full name, and choose a signature style from the available font options. A preview of your typed signature appears below.

Step 5: Submit​

Once you have ticked all required checkboxes and provided your signature, click Sign Document.

You will see a confirmation that your signature has been recorded. You can close the browser window — the school is notified automatically.

Frequently Asked Questions​

Is my electronic signature legally valid?​

Yes. Electronic signatures collected through Junipa comply with the Electronic Transactions Act 1999 (Cth) and applicable state and territory legislation.

What information is recorded?​

For security and compliance, the following is recorded:

  • Date and time of signing (with timezone)
  • Your IP address
  • Browser and operating system
  • Device type and screen resolution
  • The acknowledgements you ticked

My PIN isn't working​

If you've entered the wrong PIN too many times, it may be locked. Contact the school and ask them to resend the signing request with a new PIN.

Signing links expire after a set period (typically 7 days). Contact the school to request a new link.

Can I sign on my phone?​

Yes. The signing page works on phones, tablets, and desktop computers. You can draw your signature with your finger on a touchscreen device.